Learn how Event Creators across America can benefit from a trusted resale solution. Ticket Tailor's integration with Tixel is a game-changer for events looking to avoid the negatives impact of uncontrolled secondary sales.
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For Ticket Tailor Event Creators in the UK, across Europe and Australia, Tixel has been the go-to resale solution for several years now. The Tixel integration with Ticket Tailor is tried, tested, and loved for how simple it makes life behind the scenes.
Now, Tixel is available for events in the US and the Ticket Tailor integration is ready to support the roll out.
That means US-based festivals, attractions and live events can now offer fans a safe, automated resale option that’s already working for Ticket Tailor organizers across Europe.
What is Tixel?
Tixel is a trusted fan-to-fan ticket marketplace that helps more people get to the events they love - safely and fairly. Founded in Australia, it was built to reduce fraud, no-shows, and inflated prices by creating a resale system that actually works for fans and organizers.
Their platform connects directly with Ticket Tailor to make resale smooth and secure. The direct integration means that for an event creator on Ticket Tailor, your tickets on Tixel will be validated, initial tickets will be cancelled, new ones sent and the resale price capped at no more than 10% above face value. In a snap shot here’s what you can expect:
For Event Creators, Tixel offers more than just peace of mind. You’ll get full visibility over the resale market, helpful insights into your wider fan base, and access to new potential buyers who may have missed out the first time around. With up to 40% of tickets for any given event ending up in someone else’s hands, Tixel makes sure that handover is ethical, transparent, and effortless whilst also helping you maximise sales.
Tackling the resale market
Ticket buyers and event organizers have frequently been on the end of an unethical resale market. You don’t have to look much further than events and concerts like the Oasis reunion where resale tickets were listing for well over 10x their original price.
For us, the news that Tixel is now tackling the US market is huge. We said it during the initial UK launch, but people who make events are being short changed, life long fans are missing out and the big ticket companies (naming no names) are walking away with exceedingly high profits and an unfair share of the pie.
We share the same values as Tixel and we strongly believe that the resale market isn’t operating fairly or transparently and that fans and organizers are missing out. These values translate to why our own pricing is so low compared to the market and why we’re always looking for ways to make it fairer.
The secondary ticket market is a hot spot for scammers, fraudsters and those looking to exploit it for profit, but Tixel is a platforn that is fighting back. We’re fully behind their expansion into the US market and are looking forward to doing our part to help organizers on Ticket Tailor and the wider ticketing industry benefit from a fairer system.
Our UK and European users
“Everything just works behind the scenes”
The Tixel integration helps Event Creators take control of resale without adding extra admin.
“When we moved to Ticket Tailor, the connection between the two platforms was seamless. Everything just works behind the scenes.” — Nathan Derbyshire, Marketing & Technology Manager, Fake Festivals
Once enabled, the integration allows you to:
Automatically validate and transfer resale tickets
Set up verified waitlists and auto-payments
Reduce refund requests and admin queries
Direct fans to a trusted resale space instead of risky alternatives
“The automated process also means a smoother experience for our fans, with fewer issues and greater confidence in the resale market.” — Karina Marshall, Quick Panda Productions
“It noticeably reduced refund requests”
Before using Tixel, Fake Festivals were stuck fielding scam complaints and refund requests from fans who bought tickets elsewhere.
“It began to impact our reputation,” Nathan explains. “We could confidently direct fans to a safe, trusted place for resale… Making this part of our purchase messaging has noticeably reduced refund requests and improved the overall customer experience.”
“A game changer” for busy teams”
For Night and Day Festival in Ireland, Tixel helped eliminate the need for manual ticket management.
“We previously had to manually refund ticket holders to resell things like campervan pitches,” says Craig Hughes, co-founder and Head of Comms.
“It provided the perfect user-friendly solution to customers seeking to re-sell their tickets.… I cannot recommend using Tixel enough. It resulted in time savings for our staff and a better experience for our customers”.”
From niche club nights to large-scale festivals, Tixel has been helping Event Creators stay in control while delivering a more trustworthy experience for fans.
Now available for US events
With Tixel now live in the US, more Event Creators can take advantage of this powerful integration. Whether your event sells out quickly or you want to offer extra peace of mind to your audience, the Tixel integration gives you a safe, transparent resale option that feels effortless.
There’s no extra charge to use the integration and setup takes just minutes.
How to get started
You’ll find Tixel in the ‘Connect apps’ section of your Ticket Tailor dashboard. Once your event sells out, you can begin directing fans to your verified resale page with one simple link.
