Which ticketing platform offers the best event page customisation?

Which ticketing platform you choose determines how your box office looks. And how your box office looks can have a bigger impact on your events than you think 💡. 

Often providing the first impression of your event, box offices have a big job to play when it comes to conveying your brand – and even persuading those on-the-fence buyers to commit.

In this guide, we cover all you need to know about box office customisation, why it matters, and what you can expect from leading platforms. Let’s go.

🖌️ What is box office customisation?

Box office customisation is the ability to alter visual elements of your box office – things like font, colors, imagery, and layout. BUT – not all ticketing platforms are created equal in this respect.

Some actually have very limited customisation features, meaning your box office may look heavily branded with the ticketing platform’s own logo and colors. And it may end up looking like all the other events on that platform. On the flip side, robust customisation options mean you can create a box office that feels bold, branded, and ultra-professional – helping build credibility and authenticity.

💫 Why box office customisation matters 

Your box office is often the first transactional experience a customer has with your event. And here’s the thing – good design builds trust. In fact, according to Stanford’s Web Credibility Research, 75% of users judge a business's credibility based on its website design. 

It might not be your primary website, but still a virtual shop front for your event, a bold, well-designed box office instantly conveys authenticity and a sense of trustworthiness.

Here are a few more reasons to care about box office design:

• If you already have a website – it’s ideal if your box office can feel like a cohesive extension of this, reflecting your brand imagery, colors and font-styles.
• A well-designed box office can help reduce friction and encourage higher purchase-rates.
• With the right tools, creators of smaller events can deliver a box office that feels as professional as much larger-scale happenings.

🎨 Comparing box office customisation options across platforms

Here’s what you can expect from leading ticketing platforms’ box office customisation options:

Ticket Tailor

Customisation level: High (no technical knowledge needed)

• 8 pre-designed, fully customizable box office themes
• Customize colors, layout, typography, and buttons
• Upload logo, background image, and brand visuals
• Live preview and easy editing with no coding required

Eventbrite

Customisation level: Basic

• Add logo, brand color, and banner image
• Limited visual control over layout and typography
• Embedded checkout widget (no styling options)
• Standardised Eventbrite-branded checkout experience

TicketSpice

Customisation level: Advanced (requires technical knowledge)

• Full custom CSS access for advanced users
• Customize fonts, colors, and layout with technical input
• Create tailored ticket forms and branded order pages
• Powerful but requires web design knowledge

Universe (by Ticketmaster)

Customisation level: Moderate

• Upload logo, brand colors, and banner image
• Some layout and visual options for larger organizers
• Limited themes or styling control for smaller users
• Checkout experience remains largely standardised

DICE

Customisation level: Low

• No customisation of checkout or event page design
• Branded consistently by DICE across all events
• Mobile-first, app-centric platform
• Prioritises fan experience over organizer branding

Humanitix

Customisation level: Basic to Moderate

• Upload logo, adjust brand color, and add header image
• Clean, minimalist design with limited layout control
• Functional checkout with consistent structure
• No themes, font choices, or custom layout options

Universe

Customisation level: Moderate

• Upload logo, set brand colors and event image
• Offers embedded widgets but limited styling control
• Some customisation for enterprise users
• Checkout layout and fonts are not editable

Tixr

Customisation level: Moderate

• Choose from visual layouts (carousel, flyer, immersive)
• No customisation of checkout fonts, colors, or structure
• Highly polished event page designs (limited branding override)
• Checkout is consistent with Tixr’s native branding

Eventbee

Customisation level: Moderate 

• Drag-and-drop event page widgets and styling tools
• Customize fonts, colors, and background images
• Checkout layout is fixed and not themeable
• Strong event page flexibility, limited checkout design

Billetto

Customisation level: Basic to Moderate

• Upload logo, header image, and choose brand color
• Basic event page builder with image and text blocks
• Embeddable ticket widget with minimal styling control
• Checkout and confirmation pages follow Billetto format

💁 Raising the bar: A closer look at Ticket Tailor’s box office design tool

We created our box office design tool because we understand how important the look and feel of your main event page is. And we wanted this to be accessible to all event creators – yes, for event pros and large event businesses – but also smaller scale events, free events, and people without technical, web design knowledge. 

So we set about creating box off design capabilities that make it super easy to turn your box office into a fully branded, ultra-professional page that looks like it was created by a web designer.

With this feature, it only takes a few minutes (although it can be fun to play around with for longer) to create an eye-catching box office that leaves a memorable first impression. You get to:

• Choose from eight fresh, ready-to-go themes reflecting a range of different aesthetics and vibes
• Customize fonts and colors to represent your own unique branding
• Change layouts and upload photos to create the ultimate ticket-buying experience
• Put your brand first with our white-label option

👀Head to our box office inspiration page to learn more – and take a glimpse at some of the themes you’ll get to choose from below:

Bright Theme

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Basic Theme

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Organic Theme

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Bold Theme

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Vivid Theme

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📣 IRL: Ticket Tailor Box Office customisation in action

“I think the tool is great and I am so happy with the finished results. My box office looks really professional, is integrated with my website and is very easy to use and navigate.” – Ellie Lloyd Jones, Founder of Elevate with Ellie and Elevate Netwalking.

Check out Elevate with Ellie’sElevate with Ellie’s Ticket Tailor box office:

Now compare with the official Elevate with Ellie website:

See how the two feel seamless and connected, with coherent branding and colors? Not to mention the fact that Ellie’s box office looks equally as professional and unique as her website? That’s the impact great box office design can have.

✨ Create your own beautiful box office

Your box office is more than just a place to sell tickets. It’s a powerful extension of your brand, and often the first point of contact with your audience. As we've seen, many ticketing platforms fall short when it comes to customisation, limiting how much control you have over the look and feel of your event experience.

With Ticket Tailor, you don’t need to settle for generic. Our new box office design tool gives you the freedom to create something that truly reflects your event’s identity. And all with zero coding knowledge required 😎.

🎟️ Ready to see the difference for yourself? 

Create your free Ticket Tailor account today >